Frequently asked questions
Practical answers to what our guests ask most often — everything you need to know before your stay at Villa Severka.
Arrival & parking
Where can I park, and is parking included in the price?
Each Villa Severka apartment comes with one parking space right on the Villa Severka grounds — and yes, parking is included in your stay.
When are check-in and check-out? Is a later departure possible?
Check-in is from 2:00 p.m. to 9:30 p.m. (a surcharge may apply after 9:30 p.m.). Check-out is from 7:30 a.m. to 10:00 a.m. A late check-out is possible for a surcharge if the property can accommodate it on the day.
Apartment amenities
Are the kitchens fully equipped?
Yes. In the kitchen you'll find everything for comfortable cooking: a fridge, dishwasher, toaster, microwave, electric kettle, tableware, kitchen utensils and a coffee maker.
What type of coffee maker is in the apartment?
All apartments are equipped with a lever espresso machine (without a coffee grinder).
Do I need to bring my own bed linen and towels?
No. Clean towels and bed linen are waiting for you in the apartment. For stays longer than 7 days we'll gladly change them on request.
Is the bathroom equipped with a hairdryer and toiletries?
Yes. You'll find a hairdryer and basic toiletries — toilet paper, hand and body soap, and shampoo.
What type of sofa bed is in the apartment?
The exceptional-quality Steel sofa beds are designed for everyday, comfortable sleeping. A sofa by day, a bed by night.
What type of duvets are in the apartment?
The Scan Quilt BASIC duvet, suitable for year-round use. It satisfies guests with standard warmth requirements. Its outer fabric, a polyester-cotton blend, has ideal properties — the duvet is soft, light and drapes beautifully.
Storage & practical information
Can I safely store my skis and ski boots with you?
Yes. There's a lockable ski room in the basement, fitted with an electric ski-boot dryer.
Can I safely store my bike with you?
Yes. In summer the lockable ski room serves as bike storage.
Can I do laundry?
Yes. At the self-service laundry U Milušky (Starý Smokovec 19024), open 24/7 and just a 4-minute walk from our apartments.
Do you provide a baby cot?
Yes, we'll gladly provide a practical folding travel cot for children — a playpen with a mattress and a waterproof sheet.
Can I use a recreation voucher?
Yes. You can use a recreation voucher from your (Slovak) employer with us. Learn more about the recreation voucher →
8 reasons to choose our apartments
Comfort, location and the calm of the mountains — what keeps our guests coming back.
Ideal location
Full amenities within walking distance.
Fresh Tatra air
Breathe deep at 1,000 m above sea level.
Fully equipped apartments
Comfortable and spacious, furnished down to the last detail.
A car-free holiday
Everything essential within reach — you can leave the car parked.
Views of the peaks
Tatra summits within sight.
Pleasant atmosphere
A family setting focused on guests' comfort.
Parking included
Your own parking space by the apartment, at no extra cost.
A base for day trips
An ideal start for hiking and exploring the area.
Didn't find the answer to your question?
We're happy to advise you on choosing an apartment and on anything regarding your stay. Write to us or check availability right away.